Return Policy

We are committed to providing you with the absolute best products, and we are happy to replace your order within 30 days of delivery for any of the following reasons:

• The product is flawed.
• The print quality is poor.
• The product you received is different from the product originally represented on our site.

Please email us at support@satoshigear.com with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.

For all other requests please email us at support@satoshigear.com. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address. Customers are responsible for return and exchange shipping rates. Please allow 3-5 business days after your return is received for a refund to appear.

Any unauthorized returns, or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.

You may exchange apparel items, unworn, unused, and unwashed, for a different size within 30 days of the delivery date. We can only accept apparel exchanges for a different size, in the same style and color that was originally ordered. Customers are responsible for return and exchange shipping rates. We do not exchange posters, hats, cell phone cases, or other non-apparel products. Only one exchange is allowed for each item ordered.

Once your return is received and inspected, you will receive an email notifying you that we have received your returned package and that your refund has been either approved or denied.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@satoshigear.com

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product contact us at contact@satoshigear.com for a Return Authorization Number.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.